FAQs – New & Pre-Owned Office Furniture

From brand-new to professionally refurbished, we make it easy to find office furniture that fits your space, timeline, and budget. Here’s what to know before you order.

Is pre-owned furniture a good option?

Yes. Our pre-owned furniture is professionally inspected and ready for commercial use — delivering big savings without cutting corners.

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What’s the difference between new and pre-owned furniture?

New furniture is factory-fresh and customizable. Pre-owned furniture ships faster, costs less, and is a great sustainable option.

What condition is pre-owned furniture in?

Clean, functional, and office-ready. Any noticeable wear is disclosed upfront so you know exactly what to expect.

Are any purchases final sale?

Some clearance, special-order, or select pre-owned items are final sale. Final-sale items are clearly marked before checkout.

When will I receive my order?

Pre-owned items typically deliver faster. New furniture timelines vary by manufacturer. We’ll confirm delivery timing once your order is placed.

Where is your furniture manufactured?

New furniture comes from trusted U.S. and international manufacturers. Pre-owned pieces are sourced from professional office environments.

How much does shipping cost?

Shipping is based on order size, location, and delivery type. All costs are shown at checkout or included in your quote.

Do you offer delivery and installation?

Yes. White-glove delivery is available for both new and pre-owned furniture, including assembly and placement.

Can I change or cancel my order?

We process orders quickly. Contact us right away - changes may be limited once processing begins.

Do you help with larger office projects?

Absolutely. We help businesses find the right mix of new and pre-owned furniture to fit budget and timeline.

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